Hi, My name is panayiotis and i live in cyprus.
I am an online shopper for a lot of years and in my opinion the best country to do business with is uk because they send their products fast, the quality is always AAA and with one word they mean business . so...
I recently put an order from their online shop for some 7-8 posters.
When i received the order some posters were a little bit scratched and some were different sizes.
I've tried to contact them via email with no success at first. When i finally did and talked to them about my problem they decided to refund my order at full which they did at that day even and they said to me a hundred sorrys.
In my opinion they handled my case very well, very professionally and i would definitely buy again from them and recommend them to anyone because a good company is 99% of the aftersales service and not which one has the better prices
I live in cyprus and I will tell you my story about this company.
I decided to put a pre order for 3 gears of war limited edition games 4 months before the official release. The sum was near 170 pounds.
2 days before the release i got an email saying that some customers might get their orders cancelled and that the customers should put the order again.
When i tried to do that i couldnt find the exact game again only variations, the normal game or the epic edition but not the limited.
I didnt want to order again because of that but i decided to order an epic edition gears of war just as a second chance.
I did that, the release date was at the 10th of semptember, and i am still waiting for it to arrive 20 days later. I only received a strange letter from them, it was a receipt/advice note like an invoice saying in small letters somewhere that the items would follow on a separate advice note. What does this means?? I've never seen anything like that in the past and i've made lots of online orders.
Game is by far the worst company i've ever seen for these reasons.
1. I believe at a 4 month pre-order you make everything to satisfy your customer because he/she trusted YOU
2. They are not 'business aware' i mean the sum was quite large for an individual to buy a product 3-4 times means its either a small shop or someone with some friends and its a group order. so 3-4 people now share the same opinion.
3. They never answered me one email. I've sent them 2 when they canceled my pre-order, one when i ordered just to be sure and 3-4 when i got the curious letter/advice note i still dont know how to call it.
Keep away people, dont get fooled about low prices or stock availability, better take your money, go to your bank, open a new account and put it there and in 1-2 months go and withdraw it. Its the same thing
Thanks for reading, God bless
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