Mr Dunn´s profile

Reviews (1)

Hughes Direct

shocking customer service

I purchased a Miele tumble dryer for £523 that does not work,phoned them within the hour of having it delivered and because i trimmed the detachable venting hose they refuse to exchange it.Alof and rude sales advisors "got to be a joke" especially [name removed] who waffles nonsense about free standing unit etc even although we contacted the manufacture who told us there was not a problem.Gave them the manufacturers phone number and who we spoke to,and still the very lovely [name removed] talks nonsense. Go ahead and order from them if you want but be ready to be given the run around when you contact them if your goods are faulty.
We have been forced to deal direct with the Manufacturer who are now going to repair it in our home.
Thanks for nothing Hughesdirect.

Mr Dunn´s profile

profile image of Mr Dunn
Mr Dunn
Male, 1958
Aberdeen, United Kingdom