The Trade Centre Wales

Car not in condition they said it would be!

I was so excited to have seen a car that I would have liked to have purchase, It had quite a few scratches over the body work of the car which I was told that they would polish them out for me before I took delivery of it. So I left a deposit to hold the car.
The day came for me to pay the balance and take delivery of it. I was so looking forward to driving off in it.
But found that the scratches still remained it looked as if it hadn't been touched. I told them that I was so disappointed and was not going to purchase the car from them after all.
I asked them to return my deposit that I had already paid.
I will not be buying a car from them in the future.

12 October 2011

Reply from The Trade Centre Wales

Hi Jeanette, We are very sorry to hear about your experience as we strive to meet all our customers expectations in providing a great service. This is a basic error and we are looking into the detail of the car you were purchasing to ensure this doesn't happen again.

If I can be of further assistance, please drop me an email at tcwales@thetradecentrewales.co.uk

Regards,
Mike.