Rob Hesmondhalgh´s profile

Reviews (1)

Lowcostholidays

Gave them lots of money, being ignored - worried

I bought a £4k holiday to orlando through their website. Now I cannot log in to get the details, the site says it's never heard of my email address (despite it being the one to which they sent confirmations and I have a screenshot of me logged in with it when i made the booking).

I raised a support ticket last week with no response. I phoned them on Monday and was told IT would look into it and get back to me. It's Thursday and nothing so far

Are these people legit? I am starting to get worried

11 April 2013

Reply from Lowcostholidays

Good Afternoon Rob,

We apologise that you cannot access your booking through the website.

We would like to look into this for you, we appreciate that you have contacted us regarding this and we are sorry that you are still waiting on a reply.

If you could send an email through to onlineanswers@lowcostholidays.com and include your booking reference, we will chase this up for you.

Kind Regards

Lowcostholidays

Abi 11/04/2013 @ 15.17

Rob Hesmondhalgh´s profile

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Rob Hesmondhalgh
Reviewer
Male, 1969
Otford, United Kingdom

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