Website is really easy to navigate and use. I opted for the click and collect option - free delivery and there is a store near me.
I received a text from a courier a couple of days later to say my parcel had been signed for-at their hub-no mention of when it would reach the shop. I rang the shop who had no order for my name and asked me to call again the following week. As it was between Xmas and New year I left it 2 weeks. I had no further contact from them and rang again. I spent 10 mins on the phone trying to work out whether my order was an unnamed one on their shelf-thankfully it was. I would use it again but maybe not the click and collect as it was inconvenient
Ordering online was easy and confirmation arrived pretty quickly. I was also advised how long shipping would take and the item arrived when expected.
The assembly of the item was fairly straight forward with numbers on each of the items which matched up to the numbers on the instructions.
Some of the pre-drilled holes didn't line up that well but as long as you leave the bolts/fixings reasonably loose before the sections are bolted together, you can force the parts together (manufacturers issue). Not sure if there was an approximate assembly time but it took 2 of us 4 hours to put together.
Generally pleased with the quality and would definitely use this company again.
the website was easy to use and ordering was straight forward. I used the next day delivery service and while the part did arrive the next day the packaging wasn't great.
I was expecting the part to be damaged but luckily it wasn't.
I would use again and i would recommend to a friend but i would like to see the packaging be a bit more robust. I've seen first hand how some couriers handle goods!
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