I've never used this service before, but have had many items delivered by a courier.
I found the booking process simple enough, and quite simply the price was dirt cheap for what was being shipped. I arranged the collection on behalf of an eBay seller who couldn't ship the item, and I'm told that the collection was straightforward enough.
Delivery to me was the day after it was collected from the other end of the country and around lunchtime.
All in all, I would recomend this service and use it again myself.
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