I regularly purchase from Nature's best, the product is great. ONE THING if anyone reads this from the company.
I would prefer discounts that are tailored to what I buy, you sent me some cracking deals last month in the post but I don't need 80 plus joint care. totally irrelevant deals for me. I would probably come back more often if there was incentive on my products that I buy.
I purchased a Printer from Dixons, it came and after 2 hours of setting up it didn't work with MAC Lion OS..... Fair enough they admitted the information on the website was incorrect and arranged a collection.
3 times now the courier has failed to turn up and it's now almost 4 weeks since I ordered and arrange a return. I still have the printer and Dixons still have my money. Every time I ring their customer services they don't offer any real apology, just a wishy washy 'sorry about that'. I'm not too bothered about the monetary compensation side of it - i just want good service. Something which this company clearly lacks.
Also the quality of the phone staff is poor - Dixons if you are listening you should take a leaf out of Laura Ashley for their call centre - they are amazing!
I've still got a printer which is not suitable and they've still got my money. Today they said I should go to a local currys store and get a refund there - which is bloody far away for me, and defeats the whole point of ordering online....
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