Expansys have refused to refund my faulty monitor (the backlight flickers yellow), despite three similarly faulty replacements and almost twelvve months with no decent monitor. They say I'm not entitled, and I have to return to the manufacturer - however, conversations with the government funded consumer rights organisation Consumer Direct tell me in no uncertain terms that Expansys are wrong - which means they're either lying or incompetent. Passing the information onto Expansys just gets me the same old argument, like a broken record - not their responsibility.
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