I purchased from this company a while back. Very fast delivery and at a fantastic price, I have found some items cheaper but I will keep purchasing from here as I know the service is excellent and one of the cheapest places online for sports supplements. The service is excellent on low value orders as well as larger orders. Very happy and will keep returning
I used the reptile side of this company, www.reptiles.swelluk.com because it stated overnight deliveries for orders placed before 2pm, I ordered at 07:00. one of the things I ordered was a ceramic heat emmitter, which is important to reptiles. When my goods didnt arrive I contacted swellreptiles via the contact us page and informed that I would have to go elsewhere if I don't get the goods to which they replied with "we will collect and refund " but now they say postage both ways has to be covered by me and I ordered from somewhere else. as an appology they offered to refund the postage so the best I can hope for was to be £10 out of pocket for the whole experiance. stay away from these at all costs.
I am updating this thread as I have now been offered a full refund including postage, it took me a full day but managed it
Bought some memory for an old(ish) laptop i have, inserted it, the laptop recognised it but wouldnt boot, followed the instructions by putting new memory in slot one and the machine booted, re added original memory into slot two and it booted fine and working great. I would highly reccomend this company as it was a plesant transaction and did not need to contact them for anything.
Ordered goods on 3rd December, its is now 5th January and still nothing, after contacting them twice via email they replied saying it was dispatched on the 9th December and to give it up to 10 days, still have nothing even though I have messaged them another three times, I refuse to pay 10p a minute to call them as they have had enough money off me for nothing. I will give them untill tomorrow morning once the post has been and if still no contact or goods will be informing my bank and passing it to the fraud team. VERY dissapointed and will never shop with these again, worse company I have ever dealt with, it says 5 days to deliver on the web site, been over a month now and still nothing.
Jacqui found this review useful
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