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Reviews (4)

Go-Electrical

OK but.

Product was fine at a good price and arrived in timely manner.

Minimal packaging; they stuck a address label on the original packaging.

BUT lost all credibility by not offering an opt out on post sales marketing.

You have to dig in the T&Cs to find that they will share contact details with third parties and will regularly used them for marketing.

When challenged they said they would not pass details to a 3rd party (they certainly did pass them to TrustPilot) and have 'no current marketing campaigns planned', not that they 'would not' use my contact details in future campaigns. After objecting again they finally said that they would take my name off their data base.

These clauses are not made obvious in the sales process and there is no 'opt in' selection.

In summery decent company who have made some poor marketing/customer service choices so lost 2 stars 'acceptable with friction' fits perfectly.

20 December 2013

Reply from Go-Electrical

Thank you for your order.
We try and double box items where possible, in all cases we pack items as securely as possible to try and prevent damage. We will pass your comments over to our warehouse team to try and improve the way they pack this particular item. Within our terms and conditions we advise the following: “Please be aware that we may use the email address provided at the point of order to contact you with offers and promotions. We will not pass your contact information on to any other companies.”
Kind regards,
Customer Service
Go-Electrical

Tyres On The Drive.com

Good service arrived on time did decent job

Could do with photos of what your buying on the web site

27 August 2013

Reply from TyresOnTheDrive.com

Thank you for your feedback.

Tyres on the drive are always looking at ways to improve our service. We are currently working on a new website which will improve your shopping experience. this will include a full range of images for every tyre listed along with a full tyre description, tyre review and tyre tests.

Our aim is to vastly improve the tyre buying experience to make sure our customers can easily find the best tyre for their requirements.

Best Regards

Tyres on the Drive
Customer Support Team

Blackcircles.com

Excellent Company, pick the right local fitter

Black Circles again delivered the goods, lots of informed choice on the website (you don't get from a garage) along with an easy booking system. Used a local mobile fitter who had good ratings who turned up on time, was a decent bloke. Could not ask for more.

Only problems I have ever had is with some local fitting stations they suggest (prior to the fitter rating system) - They loose a star as garages that caused problems in the past are still on the website!

Allweathers

Excellent

Good service - item in stock as per web page, good pre sale communication, posted and arrived promptly
goods as described and appropriately packaged

5 star service - many thanks

Geoff´s profile

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Geoff
Reviewer
United Kingdom

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