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Poor service, won't use again

Parking at Jet Parks 3 was easy enough it was just the bus that takes you to the airport that is a big let down. We were flying from Terminal 3, the bus sailed past Terminal 3 and at Terminal 2 the drivers switched over. After 5 minutes of us all sitting there a passenger asked the driver when they should get off and he said now. We asked which Terminal was next and the driver said he was going back to the car park. We said we needed to be at Terminal 3 and he said it wasn’t his problem. We had to get off and run around to Terminal 3. Coming home it took an hour from picking up our suitcase to getting pack to our car; this was because we waited for the bus and then had to wait for the bus driver to rearrange all the suitcases to fit all of passengers on the bus. Won’t be using this service again and I would advise you not to.

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Mr Horton
United Kingdom