I discovered this week that my Business Broadband charge was £10 per month more than that being charged to a new customer. When I phoned up to complain, they changed me to the new rate, but when I asked why they hadnt told me, they said it was my responsibility to check whether I'm still on the best rate.
And they wonder why they lose customers!
I stopped being a customer of O2 almost three years ago, but this week I received an email telling me that a bill was on its way. After emailing the help desk, I eventually was told by O2 to ignore the email as there must have been a system problem. What else have they done with my email address by mistake?
The pest-stop Electronic Rat Killer is a fantastic device that kills rodents by electrocution. Battery operated it doesnt have to be connected to the mains. Only two minor criticisms:
1. Its not easy to clean out
2. The batteries are difficult to add.
But it does what it says on the tin. Every time it is set it catches a mouse. Hopefully the scratching in my attic will soon come to an end.
I'm having terrible problems trying to install 2012 on my workstation. The help desk is trying hard, but its still not working. Fortunately I have been able to install it on my laptop so all is not lost. The product is excellent as is the web site.
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