Pookah´s profile

Reviews (1)


Liars - Take orders but don't ship goods & don't refund money

If you have any sense do not use Digico.
My expeience is that they are habitual liars. They took my money and did not ship the goods.

The item I ordered was listed on their web site as 'in stock'. The money was immediately debited from my credit card. After 3 weeks and numerous phone calls in which they kept assuring me that the goods would be with me within a couple of days I had to cancel the order.

I was then told on at least 4 occasions that my money was going to be refunded back to my credit card but this never happened.

Fortunately I received e-mail confirmation of the order cancellation because after 30 days Digico had still not refunded my money. I had to contact my credit card disputes office and get them to refund my money. Note that you need evidence that you have cancelled an order for the credit card company to take any action.

PS: I placed the same order with Digitech Electronics and couldn't have been happier with their fast service.

Pookah´s profile

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Male, 1962
United Kingdom