I find Paypal a useful financial service but as most of my transactions are small,the fees make it inappropriate for serious business volumes.
I have also found that they are very quick to return money to a purchaser without understanding the issue properly, seems like the seller is assumed to be at fault and this makes me wary about using Paypal on and high loss transaction.
It is however a conveniant service and one i have used for many years.
I have been with BT sinve broadband was avaialble. They have supplied a good level of support when things have failed but their level of service is very poor and the response if you complain is basically 'go somewhere else then'. I was not impressed with their customer services although tech support is good.
I have bought from Maplin for many years and really only stopped about a year ago due to the appalling way in which they dealt with an issue. I bought a product from them which was faulty (had several faulty items in the past), took it back but forgot to remove a £30 SD card from it. Phone a couple of days later to be told it was sent to the head iffice... from ther eon I contacted them by phone and letter over several months but they never found the returned item and gave a could not care less attitude to my issue. The SD contained some irreplacable photos so was a bit dissappoinment to lose it.. I always look el;sewhere first now and would only buy from Maplin if I could not source the product elsewhere.
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