Gary Sanders´ profile
Reviews (10)
MY Protein
DOWNHILL
IN JUST UNDER A YEAR THIS COMPANY HAS GONE FROM BRILLIANT TO UNDEPENDABLE.
CUSTOMER SERVICE RESPONSE IS NIL AND THE DELIVERY TIME IS BEYOND A JOKE.
I USED TO RELY ON THIS COMPANY BECAUSE OF THE GREAT SERVICE AND DELIVERY BUT THAT SEEMS TO HAVE GONE ASTRAY AND THEY DO NOT SEEM TO CARE ANY MORE.
I FOR ONE WILL BE USING WWW.THEPROTEINWORKS.COM FROM HERE ON IN BECAUSE IF MY PROTEIN CAN NOT DELIVER AS THEY USED TO THEN MY MONEY GOES ELSEWHERE.
Sportsdirect
Sloppy
THE CUSTOMER SERVICE IS NON EXISTENT NO MATTER HOW MANY TIMES YOU TRY.
I WAS ORDERING FROM THEM FOR A LITTLE WHILE UNTIL I FOUND OUT THIS.
ALSO, TO INCLUDE ANOTHER REVIEW THEY USE YODEL WHICH SAYS IT ALL.
YOU ARE BETTER OFF SEEKING SOMEONE ELSE WHAT WITH YODEL AND THE LACK OF CUSTOMER SERVICE WE DESERVE BETTER AS CONSUMERS.
Vodafone
wrong top up
I MADE A MISTAKE AND ENTERED THE WRONG LAST DIGIT TO MY PHONE AND THE WRONG PHONE WAS TOPPED UP.
I RANG VODAFONE AND WAS ASSURED THE MONEY WOULD NOT COME OUT OF MY AC.
HOWEVER, THIS WAS NOT THE CASE AND VODAFONE HAPPILY TOOK MY MONEY DESPITE SAYING IT WOULD NOT BE SO I CONTACTED THEN FOR A REFUND.
THERE ANSWER WAS THAT IT WAS MY MISTAKE AND THEY WOULD NOT BE REFUNDING THE MONEY TAKEN BY THEM AS IT IS THE CUSTOMERS RESPONSIBILITY TO CHECK THE NUMBER BEFORE APPLYING ANY CREDIT.
AFTER TELLING ME THEY WOULD NOT TAKE ANY MONEY THEY DID JUST THAT AND NOW REFUSE TO REPAY IT.
THEY ARE NO BETTER THAN COMMON CRIMINALS BECAUSE THEY WERE INFORMED OF THE MISTAKE AND SAID THAT THE MONEY WOULD NOT BE TAKEN YET THEY DID ANYWAY.
THEY ARE A BUNCH OF MONEY GRABBING BASTARDS WHO REFUSE TO HELP THE CUSTOMER.
Liberty Flights
outstanding
Only been dealing with them for a short while but they have not failed me once.
Provided you order early enough you get your items next day.
They have lots of choices and i am more than happy with this company.
I would recommend them to anyone who likes quality and great service.
Amazon
Delivery
I would have given 5 out of 5 but for one reason being that amazon in their wisdom are using YODEL COURIERS so until they stop using this company my purchases will go elsewhere.
When I go on ebay I now check to see how it is being sent and if these cowboys are mentioned I go to another company as I refuse to be messed around by these idiots.
UK Sport Imports
CUSTOMER SERVICE
I MADE A PURCHASE ON THE 5th NOVEMBER AND DESPITE CALLS AND EMAILS I GET NO RESPONSE FROM THIS COMPANY HOWEVER, NOW MY DELIVERY SLOT HAS BEEN SORTED OUT ALL IS WELL.
I ORDERED AND DID NOT REALIZE MY ORDER WAS ON A 10 DAY DELIVERY SLOT SO WAS CONFUSED AND GOT IT ALL WRONG.
THE COMPANY HAS THE RIGHT PRICES IF YOU ARE LOOKING FOR A GREAT DEAL AND WOULD RECOMMEND YOU GIVE THEM A GO BECAUSE I COULD NOT FIND A BETTER DEAL MYSELF SO WOULD GIVE MY RECOMMENDATION TO THEM.
Reply from UK Sport Imports
www.myprotein.es
speedy service
I decided to give this company a try because the prices are better than others I have looked and after tasting the unflavoured impact whey I will be going to them again.
Myprotein.com
Great Service gone bad
This is the first time that I have tried My Protein and the delivery was as promised with DPD.
I will be using them again as not only was the service as one would expect the prices are the best I could find and the product is not distasteful at all so I would recommend using them.
I take back all i said since making the above statement.
2013 - service bad and customer service even worse.
this company has hit an all time low with putting customers first as my first order since 2011 took a week to get to me and despite contacting them no reply was given.
I will never use this company again and now use www.theproteinworks.com who did a speedy service and gave replies to questions so I would recommend changing if you want a better deal.
Gary Sanders´ profile
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Sorry to hear that you seem to have had an issue contacting us. All emails that we recieve are replied to within 24 hours, and our phone lines are manned 9am till 9pm 7 days a week by our in house customer service team. The item you ordered was a within 10 working day order due to the size and weight. Your order is active and is being despatched today (friday the 11th) for delivery on Monday.
Many Thanks
UK Sport imports customer service team.