After looking for ages for a Fire Guard of sufficient height and width I eventually came across the fireside shop. I didn't know anything about them but was impressed by the informative web site and all-encompassing filters helping me find exactly what I needed; which I did and so ordered. Very pleased to report that delivery could not have been quicker and all was very well packaged to protect what could easily have been damaged in transit. A highly recommended company!
Halfords are a complete waste of time and now on my banned list. The most consistently worst service fairly much anywhere. No knowledge, no understanding of customer service. They never have the tills manned properly.
I buy something from the bike shop but upon return and after 10 minutes of waiting told I can't return it to the bike shop but must queue for 25 minutes at the spares counter. Spent time as one customer after another in front complain.
Offers on the web site never available online or in store - informed web site is not misleading; they just cannot keep it updated. What - forget it.
Very poor communication on payment process.
Take money immediately but than a whole week to tell me the product is obsolete. They say email or call us if your want to discuss alternatives with our sales team, but the email reply bounces and no number advertised anywhere that can be found yet.
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