Price was the main reason for choosing but they kept me very up to date with numerous text/email about delivery details. They called to ensure that I had the correct model which seemed strange but apparently they had a lot of returns due to this having an icebox. They wanted to check that I knew and was happy. Strange to see this level of commitment. My only slight gripe was that after delivery I received a call trying to sell me the insurance that I hadn't selected when purchasing. To be fair they soon go the gist that I wasn't interested and didn't push me until I got annoyed. Give the rest of the exemplary service I don't think it fair to only give 4 starts. I'd like to give 4.7 but I guess they'll get 5.
Very easy to use and very quick to pay out. My only reservation is the price paid for the phone was quite low compared to ebaying it. Still you are paying for the convenience. If you are happy with the priced they offer you can't really fault them
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