I am very pleased with my new hotpoint washing machine recently purchased from Very. The delivery was on time and the delivery driver very helpful. However, as i ordered this on line, I failed to notice that my payment statements were going to be on line. As I am use to getting paper statements through the post, and my computer has been out of action, I was unaware that my payment was due, therefore I ended up with a £12.00 late payment fee which I feel was unfair. I telephoned Very to explain but found the Lady at customer services to be unsympathetic. Never mind.
I have been a littlewoods customer for many years and have always been pleased with the customer service I have received. The goods have always been delivered within a few days, and returns are easy to arrange.
I have always been very happy with the quality of the clothes that I have ordered for myself and my family, I have found over the years that they are better made than many found in fashion shops in town. Whilst my children were growing up I ordered most of their clothes from littlewoods as I found that the age/size of the clothes fitted them well and I could spread the cost 20 weeks interest free. I was also able to hand the clothes down from daughter no 1 to daughter no 4 as the clothes kept their shape and colour.
Thank you littlewoods, I would always recommend you to my friends and family for quality and value, as I have.
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