Varun Sharma´s profile

Reviews (7)


Let down by TNT coupled by unfriendly Customer Service

Order #100000398:
Purchased a 3.3KvA 32Amp transformer on 17th and paid for NEXT DAY DELVIERY. Despatched on 17th and got Tracking Number (was happy at this point).

Company let down by TNT. Today is 22nd January and still no parcel. We have been freezing in this cold without the transformer I paid for by Next Day delivery to run my heater.

Called customer service at All Tools and they said we cannot do anything as it's not their problem. Is it not their problem that the goods I ordered from them and paid for next day delivery have not been delivered after 4 days?

Please work with a more reliable and reputable courier company and be more customer friendly in your approach.

22 January 2013

Reply from Alltools Ltd

I am very sorry that you have not received your delivery as quickly as you should. We normally receive a very reliable service from TNT, but there have been some delays as they process delayed deliveries due to the bad weather in your area at the end of last week. The tracking reference shows that your goods are to be delivered today. If they are not received by 5.00pm please contact us and we will do everthing we can to make sure you receive them as soon as possible.
best regards
Managing Director

Express Tools Ltd


Cannot complain

21 January 2013

Reply from Express Tools Ltd

Thank you.


Biggest Scammers on Earth!! How are they still in business?

Do NOT buy their business listing or even list your business on Qype. I received a call from their Sales agents and listed my business on Qype. At that time my qype rating was 4 star with a mix bag of both positive and some negative reviews.

I refused to sign for paid membership (after reading everywhere that Qype is useless) and these scammers removed 7 five star reviews from my business listing within 24 hours bringing down my rating from 4 star to 2 star.

So far I have contacted them 4 times - no answer. I am taking this matter to Court as I cannot entertain this sort of defamation.



I have used a lot of their competitors and in all honesty. they are simply the best. Great job MOO.

(UPDATE Below) Good Customer Service

RMA 1178004:
Product Name; Zebra Thermal Printer:
Ebuyer Order number: 18702484

This product was faulty. I spoke to ebuyer Customer Service on 27th Nov, 2012 and they issued above RMA number (for replacement) and they booked a return collection from Parcel force (Consignment No : ML3292872). Parcelforce bought a returns label with them and collected the parcel on 3rd December, 2012.

Now the SCAM lies:
23rd December, 2012;
20 days after collection, I contacted ebuyer to confirm when will I receive my replacement and much to my shock they said they don't have my returned parcel. I replied back TWICE that parcelforce collected the parcel on 3rd December and explained the whole situation but rather than investigating the issue, they cancelled my RMA without providing any information whatsoever. WHAT A SCAM YOU ARE RUNNING.

I was charged £224.76 for a faulty printer and now I don't have even a faulty one.

I want my printer back before 4th January, 2013 or I will be contacting Trading Standards and Birmingham County Court and also publishing my experience everywhere on the internet. I will ensure NO ONE ELSE is scammed by you guys again.

I have provided all the information you need.

Varun Sharma

The printer was lost in transit by Parcelforce and Nikki refunded me the amount. I am happy with the resolution provided by Nikki and for that reason only, I am changing the feedback.

31 December 2012

Reply from Ebuyer (UK) Ltd.

I apologise for the faulty printer and for the problems you have had trying to return the item to Ebuyer.

I have looked into your return and can see this has automatically been cancelled by our system as the return is now over 30 days old. This happens to all outstanding returns and does not mean you can not still return the item.

I can also see from your account that you currently have an open enote with my colleague and she has been waiting for a response from you since the 18th of December to resolve this.

As you have now informed us you are still awaiting an outcome for this, I will investigate this further with Parcelforce and contact you as soon as possible once I have a response.

Once again I apologise for the annoyance and inconvenience caused.

Kind Regards


Ebuyer Resolution Team


So so...

+ve - Speed of delivery was fantastic
-ve - Quality of paper used in printing as well as the quality of printing itself are not very good.

27 November 2012

Reply from Goodprint

Dear Varun,

I will contact you to discuss the quality issues because we rarely get complaints about our paper. It is very good quality so I'm baffled as to what has printed.

Kind regards,
Alexa Newby



Excellent Supplier. Great Quality. Quick Delivery! Will Purchase More.

Varun Sharma´s profile

profile image of Varun Sharma
Varun Sharma
Male, 1986
Birmingham, United Kingdom