Despite paying extra for next day delivery it took a full five days for the seal to arrive. I telephoned after day 2 and was told it was on its way. I suggested they sent another seal by guaranteed next day delivery as I needed the seal to take to a property some distance from my own home. This request was ignored. On day 3 I telephoned again and was told that it was on its way. Not very useful. On day 4 I was telephoned by Shower Seal who said they were very sorry, it was their fault, my seal had been sent by ordinary post. By then it was too late. They did offer to refund the postage. Big deal. As a result of their mistake I now have to make a second journey to the property, a round trip of 25 miles, to replace the shower seal. Expensive and time consuming.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.