Chrismax´s profile

Reviews (4)

Pixmania

Good price, quick delivery

Delivered as promised and goods in good order so no need to test customer services further as yet. Bonus of cashback via Topcashback

Cash 4 Phones

Simple and true to their word

I had a really old handset and was sure they would not cough up, even though the amount offered was trifling. However, simple process, quick payment, true to the amount as stated on website, made extra worthwhile by the cashback received through Topcashback too.

Garden4less

Good value, very prompt delivery

I bought a hose expecting delivery within a week but did not expect next day delivery with no delivery charge. The hose was good value as well. Would definitely use again.

Waterstones

Don't use unless you are sure the book is in stock

Don't bother with Waterstones unless you are sure the book is in stock. I ordered a book on the 20th May hoping to receive it in time for my wife's birthday on the 8th June. Admittedly, the entry did say "Usually despatched within 7-10 days" but that should still have been fine. Needless to say nothing arrive. I was patient but eventually contacted them two months later. I got a feeble response saying that they were contacting the publishers, who would let me know via e-mail when it was due to arrive (incidentally the despatch time on the website still said 7-10 days). Needless to say I still heard nothing. A further 3 weeks went by (27th July now) before I contacted them again at which point they said that they automatically cancelled any orders over 60 days old and promptly did so (the website still says delivery within 7-10 days!). In fact this is was a blessing in disguise, as I then went through Abebooks, using Brown Books of Hull. Ordered on 31st July, book arrived on the 5th August – very prompt and efficient. I won't be using Waterstones again because it is basically a big store that does not care. It presumably lives off its name and does not worry about losing custom, enticing more people in by putting books on its lists that it has no hope of delivering.

Chrismax´s profile

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Chrismax
Reviewer
Male, 1972
United Kingdom

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