Stuart Porteous´ profile

Reviews (1)

ChatandVision Ltd.

Very poor after sales customer care

After promptly receiving a faulty phone, ChatandVision's troubleshooting via email was extremely poor - they did not appear to be reading my descriptions of the fault and did not properly engage me.

They defaulted then to either refunding or replacing the unit.

I returned the item at my expense only to find they could not reproduce the fault I experienced.

After sales customer care continues to disappoint.

They have my money, I have no phone, the only other thing I'd give them is a piece of my mind and a written complaint.

Stuart Porteous´ profile

profile image of Stuart Porteous
Stuart Porteous
Reviewer
Male, 1978
Dublin, Ireland

About