Charlotte & Co

Expectations spoilt....

As I work from home I wear slippers all day. Last year I purchased metallic silver and blue ones which lasted me for many many months and stayed in excellent condition. This September I decided to buy another newer pair at the rather pricey cost of £29.00 hopefully in the knowledge that I'd have a quality, long-lasting product as I had before. It is now nearly two months on and my latest slippers will have to be binned. They have stretched to ridiculous proportions and fall off my feet. It's only due to the cost that I indignantly struggle with them and dread my husband noticing that they have gone ("Thirty quid for a pair of slippers?!").
I take no pleasure in being negative but I doubt I'll purchase anything again. As my slippers had been worn for a couple of weeks I doubted whether they'd have been replaced. And yes, I did get the correct size.....

25 October 2011

Reply from charlotteandco.co.uk

We are very sorry to hear this and of course we will replace them if you get back in touch. We take pride in the quality of our products which is why your feedback is so important to us.