Andrea Wilkinson´s profile

Reviews (7)

Easy to use Website

The website enables you to find the parts easily, quick dispatch.

Marks Electrical

Excellent price and sales room staff, beware the moaning fitter

Have bought from marks several time before as there prices are difficult to beat and knowledgeable staff with excellent sales display. Happy with the whole transaction and fitting but the fitter moaned for England despite it being an easy job(I did it myself last time and I'm a middle aged woman!) with less fuss. Don't mind paying for a good fitting but just get on with it without moaning!

SDS London

Just what you need, arrives when you need it

Final finishing touches to glass door in a bathroom. Great choice of catches and latches, arrived quickly and kept updated on delivery.

Did not deliver in timescale, didn't cancel when asked

Good price online and said delivery within 3-5 working days. When didn't arrive rang to see if dispatched as I was going on holiday for 2 weeks and dogs needed food and mess for home boarding. Person on phone was unable to say whether dispatched. I asked if not dispatched to cancel order. Next day had an email to say just dispatched. Arrived when on holiday and had to order from viovet who have always been reliable.

13 July 2012

Reply from

Hi Andrea, I am sincerely sorry to hear about the poor service you received on this occasion. The delays on your order are not the level of service we want to offer to our customers and I can't apologise enough if this has caused any inconveniences or put a toll on your holiday plans. I will contact you personally today to discuss this matter with you, and please rest assured that we will do everything possible so that this does not happen again. Regards,


Too slow and careless

Have had no positive experiences with this company. Items have been lost, damaged and delayed. I wish amazon and others would stop using them


Good value and guaranteed delivery

First used violet to purchase pancreatic enzyme supplement for my dog as they were cheapest online. Several orders later I found someone slightly cheaper (medicanimals). big mistake! They didn't deliver in the said time frame and dispatched my order when I cancelled it..
So I returned to violet for the usual excellent service. Have recommended them to friends and no complaints! Unbeatable price on Hills Id diet as well

Wells Poultry Ltd

Girls now safe due to speedy dispatch!

Our girls were getting cold and at risk of a visit from Mr Fox when the cord to their automatic door opener snapped. Despite trying to fix it with fishing line their lives remained at risk. I should have ordered the replacement with Wells straight away as it hit the mat within 24 hours! They even helped me with the wiring when the leads came off. Gladys, Peggy and Bess are now sleeping warm and safe thanks to Wells Poultry!

Andrea Wilkinson´s profile

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Andrea Wilkinson
United Kingdom