I just signed up to virgin games, They sent me an email saying:We’ll need you to send us clear colour copies of:
• your photo ID: Passport, Driving Licence or National ID card
AND one of the following:
• a recent (last 3 months) bank/credit card statement showing your name and address and the card number for the card you have registered with us, but feel free to block out any other data you’d like to keep to yourself.
• if you are using a non-card payment method or bank on-line, a recent (last 3 months), utility bill (electricity or landline phone bill is best) which tells us you do live at the address you have given us, and it is not just someone who has got hold of your details and is using them without your permission.
As someone who has been a victim of fraud I think it is totally unacceptable to ask for this information together, In the wrong hand this could be used to steal my identity - Have they not thought this out???????
Well what can I say Vodafones call centre is in Egypt... I have tried to speak to someone several times and walk away totally frustrated. They can not understand you and I can barely understand them. I do not have a strong accent. The line is terrible and so is the call quality. The last call I made to billing was actually to bring my company phones over to vodafone, I was told by a gentleman to email my enquiry in. Wow email my enquiry to a phone company - Gone are the day of phones apparently!!!! I have been told that Vodafone business call centres are in the UK. That actually infuriates me more. Personal users are obviously not as important. We are struggling for jobs in the uk and they have a call centre abroad. I would never use this company again. I just want to speak to someone I understand and who understands me is that too much to ask???
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