Martin H´s profile

Reviews (7)

ao.com

faultless

Ordered a new Bosch integrated washing machine on New Years Eve and booked delivery for Friday 2nd, which was very good considering the bank holiday. During the 1st Jan I got an email saying my delivery was expected between 2pm and 6pm, then on the morning of 2nd I received a call from the Appliances Online office and immediately thought uh oh they're going to cancel but no, the caller went through my order and said he could see the delivery was expected around 3.20pm. The call turned into a sales pitch for AO's extended warranty, though there was no pressure to take this out I did say could they email the details and I will think about it (the email was sent pretty much straight away).

At 2pm the delivery driver called to say he was on his way and should be with me in about an hour. A second call from the driver confirmed he'll be there in 5 - 10 minutes, so no waiting around wondering if they'll turn up on time.

Machine was well packaged and was brought into the home, though due to the amount of polystyrene it wouldn't go past an item of furniture, so it was left for me to unwrap and move into position - which in all fairness I was happy to do and said so to the deliverer.

I will definitely look to ao.com again should we need any further appliances - though I am hoping we won't be needing another washing machine for a while yet!

IronmongeryDirect

fast delivery

Good choice of products and next day delivery. Only criticism would be more delivery options needed as it was quite expensive just for some small items posted in an envelope

11 November 2013

Reply from IronmongeryDirect

Hi Martin

Thanks for your order and feedback with us,
I’m glad we had the chance to catch up on the phone earlier.

As we had a chat about, we use the courier delivery service to get speedy, next day delivery for customers and so we can track orders.
This costs £5.95 on orders under £45 but is free for orders over £45.

I’ve passed on your feedback to suggest other options for smaller orders that customers are happy to get less quickly at a cheaper rate.

Many thanks
Anna

Greenhouse Warehouse

great price and delivery to match

I ordered quite a few spares to do some repairs to my greenhouse; all were reasonably priced and arrived within a couple of working days.

DJkit.com

A safe one stop shop

Ordered an iDJ Pro; price was competitive - delivery was excellent. Have and certainly would use again.

28 December 2012

Reply from Djkit.com

hi martin,thanks for taking the time to leave feedback on trustpilot and look forward to you shopping with us again in 2013

hsstoolshop.co.uk

recommended supplier

Ordered two things and received the usual confirmation email. Then another to inform me that it was being processed, finally a dispatched email, wlong with a text to confirm delivery will be next working day. Everything arrived as timed and well packaged. All in all good prompt service and a competitive price. Thanks

Greenandeasy

great shopping experience

great product, excellent speed of service - all at a very good competitive price.

www.geyser.co.uk

Great service: great price

I was very impressed by the total shopping experience with Geyser. The website was easy to navigate; the communication was first rate; the delivery was expedient; the quality of goods and packaging was high and above the price was excellent.

Martin H´s profile

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Martin H
Reviewer
United Kingdom

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