What an amazing service safercigs provide! As a complete numpty regarding all things technical, these guys have never discouraged my naïve phone calls - talking me through processes and helping to build my knowledge and self confidence regarding my chosen method of using e-cigs. They are certainly not out for the 'hard sell' - just interested in helping people like me to get on track and stay on track.
So; on the occasions that I actually order stuff from Safercigs - and I can do that by phone or via the website - the packaging effectively keeps my goodies safe during transit, it arrives when they say it will arrive - and all this makes me a very happy numpty bunny! Keep rockin'! xx
As a recent user of Ecigs I have a small collection of batteries which I've accumulated since May 2013. They are either black or silver coloured. Many of the new designs are very 'blokey' - almost reminding me of scaffolding.... and I wanted a few decent batteries more ornate and feminine! Yours was the only site I've found with pretty batteries which are also good quality. I went onto your site several times prior to ordering before finding the space/time/confidence to go ahead & order. The batteries arrived within a day or so and I'm more than satisfied. The quality is great and I feel improved confidence that I can return as a customer as well as recommend the company to friends. Keep rockin'!
What outstanding service! I made two telephone calls to Fires2u and my enquiries were dealt with efficiently and in warm friendly manner (a lady called Emma) who was approachable, knowledgable and who didn't make me feel like a Numpty for asking silly questions. I placed my order on 10th October 2011. As promised, delivery on the 20th October went without a hitch and installation was completed yesterday. Bliss! I would recommend this company to anyone. Spending this amount of money is significant to us, so a huge Thank You for making the process simple and painless. I highly recommend the company. Fran Lewis MBE
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