Gavin´s profile

Reviews (2)

Pharmacy2U

??? Hows my order??? Where is it!

Ordered over a week ago and not recieved item. Not even received confirmation of despatch.
I have just received an email from pharmacy 2 u requesting feedback and hoping that i am enjoying my order,

Well as i haven't received it i am not enjoying it.

Would not use website again.

Waste of time and money

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Web site did not say item was out of stock when product was ordered.

I received no email after order was placed advising it was out of stock, checked spam and trash folders.
Find it unlikely that said email was sent to me in the first place.

14 November 2012

Reply from Pharmacy2U

Dear Gavin,

I can confirm we have received your order for a product which is currently out of stock due to manufacturers delays. An email was sent to advise you of your order status and please accept my apology if the email failed to arrive with you.

Please accept my sincere apology for any inconvenience this may have caused and if you have any questions please do not hesitate to contact our customer care team on 0845 803 9033 or email customercare@pharmacy2u.co.uk.

Kind Regards Annette

Oneclickpharmacy

Slow delivery & missing item

Delivery took 8 days which considering the type of products sold is unacceptable. Also one item was missing. When I informed them I was told to take a photo of packaging and received items???? As response from them was received days later I no longer had packaging anyway, though I was unsure how this would have helped them. I will never order from them again and would certainly not recommend them. Really poor customer service.

Gavin´s profile

profile image of Gavin
Gavin
Reviewer
Male, 1981
Huddersfield, United Kingdom

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