Yesterday I used Curry's/PC World web site to reserve a Tom Tom 60 Sat Nav for collection from my nearest Curry's outlet where it was shown as in stock. I duly received an email with a collection reference number to collect and pay for my item . On arrival at the store I was kept waiting 40 minutes whilst staff searched for my Sat Nav only to be told eventually that they hadn't got any after all! So valuable time and petrol wasted in a fruitless and frustrating episode. Not to be deterred I checked online availability at another branch and again the item was in stock and it allowed me to reserve it for in-store collection. I duly received the confirmation order with my collection reference advising me to collect. This time as I was literally walking out of the front door to collect the telephone rang and it was the branch saying don't bother coming we haven't got any!!
What terrible service this represents - customers booking online for later collection must have an assurance that the goods actually exist. I shall not deal with Curry's/PC World again. Got the same Sat Nav same price free delivery off Amazon, don't waste your time I won't again.
Paula Zed found this review useful
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