We bought our 2 & 3 seater setees 18 months ago, we have had nothing but trouble with it since we bought it, have had two new full backs, technicians out with new power pack for the electric recliner, also dying some of the leather where colour had come out. The latest thing is that another of the power packs has stopped working and also both of the settees on one side are leaning, it gives the feeling of being rolled into the middle of the settee. Have spoken to customer services ha ha and have been told that the power pack is not covered, what is CSL 5 year guarantee worth - absolutely nothing in my mind, it says All mechanical actions on recliner furniture excluding motors on powered recliners are covered, also the leather has started to come off again, never buy from these,. Also they want £47 to come out to check it out, what a joke
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