I have used this company on numerous occasions for the above reasons. On one occasion when a product sold did not match the description (sold as new but it obviously wasn't) I very easily found the number to ring, got through to a real person who could actually help me and got all the relevant information for a return in minutes. Yes it was annoying that they got it wrong in the first place but I cannot fault their response to their mistake. I even got a better product (for the same price) sent to me after getting advice from this support advisor.
It is because of this that I continue to use this site and I am please to say that I have not had cause for complaint since that one time.
I believe this great after sales service justifies a 5 star rating even after considering the above mistake. It is a shame more companies do not operate as this company does.
I found this website very easy to browse and information offered on the products that I have so far bought (I used this company over 5 times at the time of this review and will do so again in the future) to be accurate to the point where you are not subject to nasty surprises on receipt of goods.
There are numerous payment options (which I like) and you are kept informed of your purchase's status via email. All in all I would certainly recommend this site to any who may ask where to buy these types of products.
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