I have been ordering specialist dog food from this company on a regular basis over the past year. The site is easy to navigate and delivery is prompt and well organised with prior notification given 24hrs before with the specific time slot.
I have a dog with iritable bowel disease and am able to order all the prescription food that he needs delivered straight to my door without having to visit the Vets. Ordering is simple, service is excellent and delivery is usually within about 3 days.
My first order was unsuitable only because of the colour match so I had to return it. The collection service was easy and efficient with no hidden charges. My new rug arrived a week later and it is fabulous, wonderful quality, stylish design and the perfect colour. I am delighted, it finishes off my room perfectly. Thank you.
I needed my order delivered within four days as we were going on holiday, I thought this was reasonable and the order was made on this proviso.
Order made on Tuesday delivery confirmed for Friday afternoon (the deadline). Notified of time of delivery Friday morning and was given a slot for the afternoon. I left a signed note authorising the delivery to be left at the side door. When I arrived home to no delivery and no 'sorry I missed you' note. This was 5.30pm on a Friday, there is no telephone number given on Petmeds site other than a fax and they were closed over the weekend. No telephone contact details put me off using this company again.
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