The order was made and the customer waited for 4 days beyond the estimated day do delivery. There was no tracking information and Customer Services eventually sent us a short Email telling us that the supplier had failed to deliver the order. They did not seem particularly perturbed.
I will not be dealing with this company again
Ocean Lighting produced the lights for our newly refurbished house. Their products are smart, well made and reasonably priced. They have enhanced the look of the rooms in our house.
Their customer service is excellent and they do their best to meet one's every need.
I asked a simple question and received an immediate reply giving me the part number for the specific item I was looking for as well as the price and the postage. All was settled in no time at all.
GJW Titmus processed my order quickly and efficiently. The product was high quality and excellent value. The delivery was timely and arrived when expected.
The Email sent to me asking me to complete this review left me disappointed. I am reluctant to deal with a company that is not capable of using the Queen's English correctly. There is a sad lack of apostrophes in the Email.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.