if i had the powers and the finance i would sue this company for the time they have wasted, i am going to go out of my way to write a bad review about them, just incase i can stop any poor soul out there who may be considering using there website.
a month ago i ordered a treadmill online, and used the 36 month interest free finance option.
the next day i thought id give them a call to find out if they had recieved my 10% deposit. they told me over the phone that the 36 month option isnt available, even though they sent me an email a day before stating "thank you for choosing the 36 month finance option" anyways, so i called them, and they were accusing me like its my fault for this mess. they compromised and offered me an 18 month finance option to which i reluctantly agreed to
anyways they apologised and i was happy,
I call them a few days later and they say that the treadmill can take anywhere from 7 to 10 working days
so 3 weeks pass by and i am sick of waiting, so i call them up, and they say that they are out of stock, and i will have to wait 2 months before i can get the treadmill, as you can imagine i was so pissed off but i remained polite and didnt get angry at the staff
the staff member said that he could offer me a more expensive treadmill (that was worth £100 more) for the same price as the original one i wanted to buy, as an apology for the inconvenience
i told him i would consider this, and would call him back... then I looked online, and looked at there ebay page (they sell stuff on ebay under the username gymworld) only to find that they were selling the treadmill they offered me, for cheaper then the original treadmill i wanted to buy...
you cant even make this stuff up
when i called them back, i told the guy (simon his name was) that i looked on there ebay and the treadmill you were trying to give me a discount on was already selling for cheaper on the ebay page, to which he replied " oh im sorry i dont deal with the ebay side of things, i didnt know we were selling it that cheap"
honestly im just sick and tired of this company, i wish i had never found there crummy website... at the moment, they still have my £80 deposit and it can take up to 5 days to get my money back...
please please please for the sake of your own sanity stay far far away from this joke of a company.
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