Owen Palmer´s profile

Reviews (3)

T Mobile

Fantastic customer service

I've always had great customer service from T-Mobile so I've been renewing my flext plan for the last few years. Unfortunately they no longer do the flext plan, so new customers can't have it.

I've been a little disappointed recently that they haven't had any of the new Windows Phone 7 devices to chose from, so I had to go the 3rd party upgrade route to actually get a good phone; that shouldn't detract from the fact that I get excellent reception with no dropped calls in the places I usually go.

Chitter Chatter

Great service.

My T-Mobile contract had been up for a few months but I was hanging on for a phone I wanted, unfortunately T-Mobile decided it wasn't worth having. Fortunately I had read about 3rd party upgrades on a forum somewhere, which I'd never heard of before. After a bit of investigation I had the numbers of a few companies, the Carphone Warehouse being the biggest and only one I recognised however the person I spoke to was unfriendly and unhelpful. After some research on some of the others I decided to call up Chitter Chatter. I spoke to a guy called Daniel who had a friendly telephone manner and was very helpful. He called me back after 20 minutes and we sorted out the formalities and a couple of days later my new phone arrived.

Mobileden

Still waiting for dispatch.

I ordered a cover for an HTC Titan on the 2nd of November and 10 days later I have yet to receive any dispatch confirmation or the item itself. The item was listed in stock and is still listed as in stock.

Luke FitzGerald found this review useful

Owen Palmer´s profile

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Owen Palmer
Reviewer
Male, 1980
Uttoxeter, United Kingdom

About

I'm an early 30s guy who will buy things online, usually after extensive research. I'll be disappointed if my orders don't turn up within a couple of days; you can blame Amazon for setting my expectations so high.