kelvin´s profile

Reviews (1)

BullGuard Internet Security

Poor Customer service

Still awaiting a reply as to why the Bullguard system I have bought does not appear to work! No one in Bullgurard seems interested im their customers' concerns - well mine anyway!

09 November 2011

Reply from BullGuard

Dear Kelvin,

I am sorry to hear that you are having difficulties setting up your BullGuard. Our Support Team can be contacted by e-mail and by Live Chat here: http://bullguard.com/support/live-support.aspx
Both are available 24/7, but our response time may differ by the type of support you need. Technical issues are resolved within one hour, while payment/account issues have a 24 hour response time.
Since you did not leave your BullGuard username(e-mail address), I can not assist you directly, but please send a reminder e-mail to us and I assure you that you will be replied to promptly.

Best regards,

Andreea-Luciana Ostache
Senior Support Technician
www.bullguard.com
support@bullguard.com

kelvin´s profile

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kelvin
Reviewer
Male, 1939
brighton, United Kingdom

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