David M´s profile

Reviews (2)


Quick, Easy, Friendly, Helpful simple 5 Stars

Have purchased from this store a couple of times always trouble free. In the last time I actually contacted them to swap a free gift which I didn't need for a squash ball which would be more useful and they were so kind to send me more useful gift. Prices are VERY competitive even better then amazon, I was astonished !! All this to say I recommend you to shop with them.


Good prices but they lost my order and not great customer service

Competitive prices but my order was lost in the "system".
When I called 6 business days after purchasing an item to enquire about my order I was first told they could not find it on the computer. Only after forwarding the confirmation order email back to myspokes and being told "it looks authentic the email" only then they found the order manually.
To add injury to insult when I asked for compensation I was told I was going to get the cheapest price available which I said I was already getting and then he said he could not sweeten the deal as he would lose money but gave me hope when he said he would talk to his manager before posting the item. Well I got the item today and there was nothing to "sweeten the deal" not even a token of gratitude, I guess they haven't lost money on the deal but they will lose a customer now.

David M´s profile

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David M
Male, 1984
United Kingdom