This is the second time I have ordered from GLTC . The first time it took 3 weeks for a posted item to arrive after I have reminded them by E mail 3 times that the item had not been sent .
This time I have been sent a damaged bookcase . To return it to them I have to pay for Parcelforce- which is up to £65 before they will reimburse me for the postage and send another item . Their customer service team arent interested in helping either on the phone or by E mail ( again I have had to E mail a number of times before I got a response )
Sandra Taylor found this review useful
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