i was in the norwich store this morning. an elderly lady ask for some help in buying some things.she a ..had a frame to walk with .THE GIRL AT THE CHECK OUT SAID WAIT AT THE END WHY I SERVE THE OTHER CUSTOMERS .THERE MUST HAVE BEEN 6 CUSTOMERS.SHE LOOKED STRESSED WHEN I LEFT.DO NOT KNOW HOW LONG SHE WAITED.SURELY SHE SHOULD HAVE BEEN SEEN TO FIRST.NEED SOME CUSTOMER SERVICE TRAINING GIVEN. THANKYOU
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