Basin ordered arrived badly cracked but strangely enough with no signs of damage to the external packaging. I was a little concerned this would create a problem when reporting the damage. Not at all - no problems all and the new one was despached that day.
I rate on-line shopping sites by hwo they perform when things go wrong, not by getting the delivery right - that's what they in business for anyway. Item ordered was delivered promptly, but came with an extra item which had not been ordered. Emailed Festive Lights who confimred error was on their part and arrnged for a courier to collect the item within 48 hours. Very impressed with professional service.
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