I was looking to get my car mot as it was due to expire and I googled local centres and chose Halfords Bracknell. my car had failed on two things
1) my broken wing mirror and
2) my emissions where too high
They offered to fix the wing mirror for £20 inc labour and pour some exhaust solution for £20. I paid the £40 then only to be told that the emissions were still too high. They said the next cheapest thing they would do would cost me £100 and it still couldn't guarantee the "problem" would be fixed. After that would be the catalytic converter costing £300.
So I took it to another garage and they saw nothing wrong with the exhaust and passed the car with no queries!
Halfords told me they don't have advanced enough diagnostic tools to identify exhaust problems straight away. If they don't, THEY SHOULDNT BEST TESTING VEHICLES AND FINDING FAULTS WHERE THERE ARE NONE AT THE EXPENSE OF CUSTOMERS.
I just went to purchase another Rattan Garden Furniture Sofa Set 4 Pieces In Black 217cm x 75cm as I loved it so much but found they have increased the price by around £150!
I bought the sofa at £350 only 2 weeks ago, it got reduced to £309 very soon after so I went to purchase it at this price, but now its £467?! And it seems they have increased all their item prices buy £100+!
Sure, it wouldn't be a surprise if they said it was a sale price. Some items had reductions but never ONCE on this item did they say it was a sale price. If I had known, I wouldv'e bought the item as soon as I saw it was on sale.
I am being forced to take my custom elsewhere now!
They delivered very late (website said 1-3 days, they delivered on the 7th working day). They offered me a goodwill gesture of £50 over 2 weeks ago and I still haven't received it. I was also received very off putting calls from different staff members, some non apologies and then calls of desperation about their reputation which made me uncomfortable. Also some of the joists are bowed.
I don't recommend this company at all I'm afraid, its a shame as their website is so good.
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