I've used this site quite a few times now and always like the fact they only take a small deposit, plus its cheaper to book through them instead of HostelWorld.
I just went to purchase another Rattan Garden Furniture Sofa Set 4 Pieces In Black 217cm x 75cm as I loved it so much but found they have increased the price by around £150!
I bought the sofa at £350 only 2 weeks ago, it got reduced to £309 very soon after so I went to purchase it at this price, but now its £467?! And it seems they have increased all their item prices buy £100+!
Sure, it wouldn't be a surprise if they said it was a sale price. Some items had reductions but never ONCE on this item did they say it was a sale price. If I had known, I wouldv'e bought the item as soon as I saw it was on sale.
I am being forced to take my custom elsewhere now!
They delivered very late (website said 1-3 days, they delivered on the 7th working day). They offered me a goodwill gesture of £50 over 2 weeks ago and I still haven't received it. I was also received very off putting calls from different staff members, some non apologies and then calls of desperation about their reputation which made me uncomfortable. Also some of the joists are bowed.
I don't recommend this company at all I'm afraid, its a shame as their website is so good.
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook