I received help, advice and personal service when buying my Alex Duetto in April. had no idea what to expect beforehand, other than your increasingly glowing reputation on the UK Coffee Forums!
Even so, I was totally unprepared for your sheer commitment to getting the deal absolutely right in all respects. Apart from spending an hour discussing my needs then trying out the machine for another hour, he even took it into the workshop to adjust the feet locations so it would fit perfectly on my kitchen bench!
Everything worked like clockwork and promptly. Only negative is that you really need the security of next day guaranteed post to insure the phone against loss in the post.... Which added some £6 to the calculations - 10% of the trade in value in my case.
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