Don't purchase anything with this company! I've been waiting 2 weeks for a camera tripod I purchased from purelygadgets.co.uk - it's not marked as dispatched nor do they respond to emails - their phone has a recorded message saying they have 'technical issues' then hangs up on you.
I've reported them to BBC's Watchdog as recommended by another poster here. Beware!
UPDATE 8th Feb - I received an email telling me that they would refund my payment - over 7 business days later I am still waiting - beware of this 'company'!
UPDATE 5th March - still no refund or contact from purelygadgets...
I placed my first order with simplyscuba.com on Sunday and received the products as promised on Tuesday, all exactly as my wife & I wanted.
However when I logged into my account my order was nowhere to be found, and no 'bubble points' for loyalty. I contacted simplyscuba.com by both email and telephone only to be told that as I'd used my PayPal account to pay for this order "the bubbles are not allocated to PayPal orders as these are not linked to an account."
Having asked for these points to be transferred to my account, which I'd already created before the purchase. The simplyscuba.com representative I corresponded with refused to transfer the loyalty points to my account.
So beware: don't use your PayPal account if you'd like loyalty points!
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