I only speak about TESCO in Filey. A most excellent store with unbelieveably nice and friendly staff who cannot do enough for you. Being a smaller store, they don't always stock what I want, but this is to be expected and overall, a very pleasurable experience
I ordered 4 brandy's online and was promised delivery on a Thurs, it didnt come and was deliered whilst i was out on th Friday. 2 of the 4 bottles were smashed and it was obvious as the packaging was wet through and smelled of brandy. Arangements made for 2 further bottles to be delivered by City Link, 2 dates given, no delivery, City Link stated that they had tried but I was not in. This is a lie, I was in the whole time and no card was left to say they had tried to deliver. It was supposed to then come to me today (17/11/11) by 1030am and so far it is not here. The company are reimbursing me the postage only (£6.95) but as I have wasted 4 days of my life I think this is derisory, plus the Brandy is STILL not here!
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