I didn't like the idea that their customer service number is premium rate so I emailed them. They rang me back to take an order.
They arranged delivery of my hotpoint washing machine on the day I requested. I was informed that I would receive a call from hotpoint/indesit confirming my order. This did happen as promised. I was also told that I'd be contacted with a delivery slot the day before. This also occurred.
Everything went smoothly which kind of surprised me with the mixed reviews I've read. They were also cheaper than any of their rivals.
Can't fault them.
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