I buy several different items from here, all great quality and you can't beat their two for one offers. Some good information on their site and in their leaflets too about different supplements. I always recommend to friends, most of whom were paying a lot more for same or lower quality, and I don't buy from anywhere else now.
Been with plusnet for 2 years and found them great on price but customer service is horrendous. 30-60 min wait to get through on the phone to them and then further waiting whilst being transferred to other departments. I have moved house twice whilst I have been with them and they managed to mess it up both times. I was left waiting 10 days to be connected last time and am now on day 7 and have just cancelled my contract after being told it will be next week before they can get an engineer to me. I have been told twice this week that an engineer would call on Thursday and then when he didn't show I was told one wasn't even booked! After saying I wanted to cancel I was told I would have charges to pay as it is now more than 48 hrs after my move date and that if I don't pay they will send debt collectors. So that's sign up for new contract- don't receive the service but receive promises that an engineer will call, taking me over the 48hr cool off period and then discover they hadn't even booked the engineer and will charge me for a service I never received plus a cancellation fee. The worst customer services experience ever!
Late delivery, one of my items was missing but charged for. I needed to return another item and six weeks on I am still waiting for my refund! Emails are ignored and after phoning I am told they don't know why I still haven't received my money back and will look into it. People with disabilities cannot afford to be £65 down nor can we afford the cost to our health of the stress of chasing up refunds. Definitely one I will not be using again and will be advising my friends to avoid.
Hi, I'm always a bit nervous about ordering things like flowers on line especially when they are being delivered straight to a friend and I don't get to check the quality first. I had no need to worry with SerenataFlowers.com though. I got regular emails and text messages so I could track the delivery and my friend was delighted with the quality and freshness. She even emailed me a photo of them and they looked beautiful. An excellent service at an excellent price. I have them bookmarked so I will remember to use them again.
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