PETE ´s profile

Reviews (4)

Lloydstsb

Not impressed at all !

Despite speaking to several operatives at their call centre no-one was able
to give accurate information about a C & G account I wanted to close . Even on the dedicated number they coudn't deal with my enquiry properly. Googled & found a local contact number & spoke with TSB branch direct . Can't see the point of call centres staffed with people who lack key knowledge about their own products!

Pet Supermarket

WOW !

Couldn't get my dog's joint tablets in the local pet stores as out of stock ... went online & found Pet Supermarket were quoting a lower price & giving a first order discount as well. Placed the order & the products arrived virtually by return . Great service & I will now consider for all my pet needs .

Debenhams

Like using but find customer service lacking...

Tend to collect items from their Slough store as Hermes just left a package sticking out of the post box in full view of the street when the courier option was chosen.
Just find store staff & online customer service to fall short when compared with other major quality retailers.
Shame really as what they sell can be well priced & of a good quality.

Richer Sounds

A RICHER CUSTOMER EXPERIENCE

Bought their 5 year extended cover when I purchased my LG dvd player back in 2008 , & was today supplied with a new Sony blue-ray machine as the LG had developed a fault rendering it beyond economical repair.

Was politely asked for a £10 contribution as a substantial upgrade was being offered & had a new 5 year supercare warranty chucked in without asking .

More than happy!

Very impressed with this retailer & wouldn't hesitate over buying more expensive goods as they don't quibble & deal very fairly with customers in my experience.

PETE ´s profile

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PETE
Reviewer
Male, 1956
SLOUGH, United Kingdom

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