I needed my 'Combimate' urgently, Bathroom2u had it in stock at the right price and they achieved everything they said they'd do, my purchase was on my doorstep next morning within the hour period when they said it would be!
First class company and excellent service, I'll know who to buy from in future!
This was my first and likely last order with Pet Supermarket. As far as I understood it they had the item available ex-stock!
I didn't need my order urgently therefore I placed it on the 3/5 working days from despatch basis, however, it was a good job my order for a pack of Tetra Pond Fish Food wasn't urgently required because it took from 4th to 17th November to arrive, most of which time was taken up with this company's appallingly slow despatch system, i.e. my order was not despatched until 12th November which, if I was in charge, would be promptly improved to same day or at worst within 24 hours!
Comically, my confirmation of despatch email arrived saying my order "will be delivered within the next 2/3 working days" which didn't happen either, what a disjointed way to run a "supermarket".
Despite their price being competitive, this was the first and last order they'll get from me for sure until their despatch system improves!
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