I cannot recommend Thomson for families. We were placed in unsafe accommodation that had been burgled the night before. There were screws being used as security bolts and the alarm was broken. Raised it ay the time and nothing was done. Their attitude towards the complaint on return was awful, they just assumed I wanted money, and gave politician answers to questions I raised. As an example, I asked about how they assess security of villas, particularly after a break in, and the reply was, this is an internal process and they aren't obliged to share this information with me! If you want a company that cares about your families safety - don't use Thomson or a TUI company.
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