natalia´s profile

Reviews (2)


the worst. Don´t trust them.

I´ve ordered 16th november.... I didn´t receive the complete products. After that, I tried to contact the company either by phone and email....No way. they never replied me back trying to solve the problem with my items that "were incompletely" (I´ve made the payment and received half the products...) ....Even today, 10 days after, I don´t have any news from them.
The worst company and really unprofessional...

01 December 2011

Reply from

Hi Natalia,

Your order is just for 1 product, so I don't understand how you didn't receive it in full? Could you possibly be getting us confused with someone else? Our customer service lines are open all day from 9am to 5pm and we have checked the phone records with no trace of a call or email received from you.

Please call us to discuss as we really aren't unprofessional and are most certainly not the worst company ever!


Excellent service!!!... thanks a lot!

I would like to thank at pharosparcel to make me easier the shipping of my stuff from London to Madrid....
I especially want to thank the attention and help received by Jeannette ..... always there for my doubts...
I completely recommended it as I did when a friend told me about this company and I am glad I put my trust in them.
Thanks to the team!

natalia´s profile

profile image of natalia
Female, 1978
madrid, Spain